NLEN
Book an intro callBook
AI Operations Platform for online stores and SMEs

The work keeps moving. You stay in charge.

From customer email to return: AI agents do the groundwork. You see it all in one overview and decide.

Book an intro callExplore the platformThe platform
In practicePodotherapie Verduin follows insole production from the phoneInsole production live at Verduin
  1. Customer service2 min ago

    Re: Where is my order?

    Hi Sanne, your parcel arrives tomorrow. Follow it with the link below.

    • Order checked
    • Delivery status fetched
  2. Ads6 min ago

    3 ads for the summer sale

    −20%NewSummer
  3. Returns12 min ago

    Refund € 59.95 to Mark?

    Sneakers size 43 from bol.com, back within the return period.

    • In the warehouse
    • Day 6 of 14
  4. Stock18 min ago

    Reorder insoles size 42

    In stock
    18 pieces
    Sales
    ± 60 a week
    Order
    240 pieces · € 1,080.00
  5. Admin25 min ago

    Book € 840.00 to Purchasing

    Invoice from Drukkerij Noord. Amount and VAT match the order.

    • Matched to PO-1042
    • VAT 21%

Awaiting your approval5 tasks

Illustrative exampleExample

Agents at work

Operlivo puts AI agents to work in your store, your inbox, your warehouse and your sales channels.

Connections

Works with the software you use.

Find the order behind a customer question, book a return or restock.
We connect the software you use for that and confirm what is possible for each one.

And alsoAll connections
What it does for you

What does Operlivo take off your hands?

For each area you see what an agent gets ready and what is left for you.
Pick one and watch.

From phone call to a handled request.

The agent reads email and WhatsApp, summarises phone calls and pulls up the order. The next step is ready straight away.

See customer support
Illustrative examples with made-up data
The platform

See your digital team at work.

The Supervisor divides the work across departments, and each department has its own assistants.
Click an assistant to look over their shoulder.

Open the office full screen
Made-up departments, assistants and figuresExplore the whole office
What is behind the officeExplore the whole platform
Cases

Built for real businesses.

Our Custom Builds run here every day.
Each case shows roughly what it saves a month.

Estimated from staff costs, minutes per task at €35 an hour and replaced subscriptions. Each case shows the calculation.All cases
Why it works

You always see what happens.

  • Every answer with a source

    Agents use the approved knowledge in Company Brain. You always see where an answer comes from.

  • Everything is recorded

    You see what an agent did, when and with which information. So you can check anything.

  • Doubt goes to a person

    If information is missing or something is an exception, the task comes back to you or a colleague.

  • Runs in your own environment

    Operlivo runs on a Mac mini at your office or in a cloud we agree on. You always know where your data is.

Common questions

Before you start.

What is AI and how can it help?

AI stands for artificial intelligence. It is software that can understand text, compare information and make suggestions. For example, it can draft a reply to a customer or check invoice details. AI can make mistakes, so clear agreements and human checks remain necessary.

Do digital workers actually carry out tasks?

Yes. We set them up for agreed tasks, such as updating information, changing an appointment or handling a customer question. You decide which steps they may carry out independently and when approval is needed. Missing information or exceptions bring the task back to you or a colleague. We confirm available tasks and connections before starting.

Can I use it yet?

You can start an example task on this website and follow a digital worker through the steps. The demo uses fictional data and carries out the steps within the example. The actual platform is still in development. In an introductory call, we discuss your business needs and whether a trial is possible. We confirm the available features and connections separately.

Do I need to understand AI?

No. Tell us how the work is done today and where you get stuck. We explain what is possible and choose a first area to work on together.

Could this work for my business?

Yes, the platform is intended for every type of business, from someone working for themselves to a larger team. Your industry does not decide which features you must use. We start with the work you want to hand over and discuss what is needed and possible. The platform is in development, so we confirm available features and connections before starting.

What can you help my business with?

We look at where your team loses time searching, copying information and coordinating work. Then we identify which tasks, information and apps we can bring together. We help with setup and agree on the support you need.

Do we need to replace all our apps?

We start with the software you already use. Together, we check which apps we can connect and what information is needed. We confirm what is possible before starting.

What does it cost?

That depends on what you need. You receive a proposal covering the platform, setup, connecting your apps and any extra support before starting.

What is a Custom Build?

A Custom Build is the platform, configured and built around your business. It runs in an agreed environment for your organisation. We agree up front where information is processed, which AI services are used and who manages the environment and updates.

Have a different question? Ask us